Privacy Policy

Who We Are

For the purposes of data protection law, we are the data controller.

Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide to us

• Name
• Email address
• Phone number
• Information submitted via contact forms or enquiries

Automatically collected data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
• Referring URLs

This data is collected using cookies and similar technologies.

How We Use Your Personal Data

We use your personal data for the following purposes:

• To operate and maintain our website
• To respond to enquiries and contact requests
• To provide and manage our services
• To communicate with you about services you have requested
• To improve website performance and user experience
• To meet legal, regulatory, and contractual obligations

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Consent — where you submit a form or opt in to communications
• Contract — where processing is necessary to deliver services
• Legitimate interests — to operate, secure, and improve our business
• Legal obligation — where required by law

Cookies and Tracking Technologies

We use cookies to improve functionality and analyse website usage.

Types of cookies we use

• Essential cookies — required for basic website functionality
• Analytics cookies — help us understand how visitors use the site
• Functionality cookies — remember user preferences

You can control or disable cookies through your browser settings. Some features of the website may not function properly without cookies.

Sharing Your Personal Data

We may share your data only where necessary, including:

• With trusted service providers (e.g. hosting, analytics, email services)
• Where required by law or regulatory authorities
• In connection with a business sale, merger, or restructuring

We do not sell your personal data. All third parties are required to process data securely and lawfully.

International Data Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

• UK adequacy regulations
• Standard contractual clauses
• Secure data processing agreements

Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal or regulatory requirements
• Resolve disputes and enforce agreements

Usage and analytics data is retained for shorter periods.

Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at team@techsofts.co.uk.

Security of Your Data

We use appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or misuse
• Disclosure or alteration

However, no online system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.

Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: