Terms and Conditions

Definitions

For the purposes of these Terms and Conditions:

Company means Techsofts International Limited, referred to as "the Company", "We", "Us" or "Our".

Websites means:

• https://www.techsofts.co.uk
• https://www.tshosting.co.uk
• https://www.techsoftshosting.co.uk
• https://www.365grow.co.uk (if applicable)
• Any associated websites, portals, applications or software platforms operated by the Company.

365Grow Platform means the Company's white-labelled CRM, automation and business management platform powered by third-party technologies and software providers.

Services means any services provided by the Company including but not limited to:

• Website design
• Website hosting
• Domain registration
• Email hosting
• CRM software
• Marketing automation
• Sales automation
• AI services
• SMS marketing
• Email marketing
• Funnel building
• Search engine optimisation
• Digital marketing
• Consulting and support services

Client, Customer or You means any person, company or organisation using our Services.

Acceptance of Terms

By accessing or using any of our Services, Websites or Software Platforms, You agree to be bound by these Terms and Conditions.

If You do not agree to these Terms, You must immediately discontinue use of the Services.

You confirm that You are at least 18 years old and legally capable of entering into binding agreements.

365Grow SaaS Platform

The Company provides access to the 365Grow software platform which may include:

• CRM functionality
• Sales pipelines
• Marketing automation
• Lead management
• Appointment scheduling
• AI tools
• Email marketing
• SMS marketing
• Website and funnel builders
• Reputation management
• Workflow automation
• Integrations with third-party services

Access is provided on a subscription basis.

The Company reserves the right to modify, update, suspend or discontinue any feature of the platform without notice.

We do not guarantee that use of the platform will generate leads, sales, revenue or business growth.

Workflows and Automations

365Grow may include automated workflows, automations, AI-generated content, SMS campaigns, email sequences and lead nurturing systems.

The Client is solely responsible for:

• All communications sent through the platform.
• Compliance with GDPR.
• Compliance with PECR.
• Compliance with anti-spam legislation.
• Obtaining appropriate consent from contacts.
• Accuracy of automated content.

The Company shall not be liable for any losses, fines, complaints, claims or regulatory action arising from the Client's use of workflows, automations or marketing tools.

Hosting Services

Website hosting services are supplied through:

• TS Hosting
• Techsofts Hosting
• Approved third-party infrastructure providers

Hosting plans currently start from:

• £10 per month
• £99 per year

Prices may be amended upon providing at least 30 days notice.

Hosting fees are payable in advance.

Failure to maintain payments may result in:

• Suspension of services
• Temporary website downtime
• Removal of hosting services
• Account termination

The Company shall not be liable for any loss arising from suspension due to non-payment.

Domain Names

Domain registrations and renewals are charged separately unless specifically included within a package.

Clients are responsible for ensuring domain renewal fees are paid when due.

The Company accepts no liability for expired domains, lost registrations or interruption caused by non-payment.

Email Hosting

Where email hosting services are supplied, Clients remain responsible for:

• Account security
• Password management
• Email content
• Legal compliance

The Company cannot guarantee uninterrupted email delivery due to factors beyond its control.

Third-Party Providers

The Company uses and integrates with third-party providers including but not limited to:

• GoHighLevel
• Twilio
• Mailgun
• OpenAI
• Google
• Meta
• Stripe
• Microsoft
• Cloudflare

The Company shall not be liable for interruptions, restrictions, outages, policy changes or failures caused by third-party providers.

Subscription Billing

Subscriptions are billed monthly or annually in advance.

All fees are non-refundable unless otherwise required by law.

Failure to make payment may result in immediate suspension of Services.

The Company reserves the right to charge interest and recovery costs on overdue invoices.

Fair Usage Policy

Services may be subject to fair usage limits including:

• Storage
• Email volume
• SMS volume
• AI usage
• Automation executions
• API usage
• Bandwidth usage

Additional charges may apply where excessive usage occurs.

Limitation of Liability

To the maximum extent permitted by law, the Company's total liability shall not exceed the total fees paid by the Client during the previous three months.

The Company shall not be liable for:

• Loss of profits
• Loss of business
• Loss of contracts
• Loss of revenue
• Loss of goodwill
• Loss of data
• Indirect or consequential losses

Disclaimer

All Services are provided on an "AS IS" and "AS AVAILABLE" basis.

The Company does not guarantee:

• Uninterrupted availability
• Specific rankings
• Specific lead volumes
• Specific revenue increases
• Specific business outcomes

Termination

The Company may suspend or terminate Services immediately where:

• Terms are breached
• Payments remain overdue
• Illegal activity is suspected
• Platform abuse occurs

Upon termination, access to Services may be removed immediately.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

The Company reserves the right to amend these Terms and Conditions at any time.

Updated versions will be published on our Websites and will take effect immediately unless otherwise stated.

Contact Information