Resources
Got Questions? We've Got Answers.
Everything you need to know about working with Techsofts — from pricing and timelines to support after launch.
01
General
Who is Techsofts?
Techsofts is a UK-based digital agency founded in 2019 and based in Barnstaple, Devon. We build websites, SEO, digital marketing and AI-driven growth systems for businesses across the UK and beyond. Read more on our Our Story page.
Do you only work with businesses in Devon?
No — we're based in Devon but work with businesses across the whole of the UK, and increasingly internationally. Calls, screen-shares and email keep every project moving, wherever you're based.
How experienced is your team?
Our team brings over 23 years of combined experience across design, development, SEO and AI — you can meet the people behind the work on our Meet the Team page.
Can I see examples of your previous work?
Yes — visit our Portfolio page for real projects across trades, healthcare, e-commerce, charities and more.
02
Services & Pricing
What services does Techsofts offer?
Website design & development, SEO, digital marketing, graphic design & branding, AI consultancy & automation, and business web hosting — all under one roof. See the full list on our Services page.
How much does a new website cost?
Every project is quoted individually based on scope, but pricing is always fixed and agreed upfront before any work begins — no hidden extras. See our Pricing page for typical packages, or book a free consultation for an exact quote.
Can I combine multiple services, like a website plus SEO?
Absolutely — most clients combine two or more services. Keeping design, SEO, marketing and hosting under one roof means everything is built to work together from day one.
Do you offer AI automation services?
Yes — from AI chatbots to automated lead follow-up and CRM integrations that remove repetitive admin from your day. We start with a short questionnaire to map out what would actually save your business time.
03
Working With Us
How long does a typical project take?
Most website projects launch within 14 days of kickoff. SEO and digital marketing are ongoing services with results building month over month. Timelines are always agreed before we start.
What does your process look like?
Five simple steps: We Listen, We Plan, We Build, We Launch, We Continue — with full support at every stage, not just at the start.
Do I need to provide my own content and images?
Not necessarily — we can write your copy and source imagery for you, or work with what you already have. We'll agree exactly what's needed from you at the start, so there are no surprises mid-project.
Will I get to review the design before it goes live?
Yes — you'll see full mockups and have rounds of revisions before a single line of code is written, and again before anything goes live.
04
Support & Technical
Who owns the website once it's built?
You do. Once your project is paid in full, you own the website, its content and its design outright.
Do you offer hosting?
Yes — UK-based managed hosting with 99.9% uptime, daily backups and a team that actually picks up the phone. See more on our Hosting page.
What happens if I need changes after the site is live?
Every project includes 30 days of free aftercare, and ongoing hosting, maintenance and support plans are available afterwards so your site keeps performing long after launch.
What if I'm not happy with the result?
We build in review rounds throughout the process specifically to avoid this. If something still doesn't feel right after launch, talk to us directly — we'll work with you to make it right.
Still Have Questions?
Let's Talk It Through.
Book a free, no-obligation call — we'll answer anything this page didn't cover.